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Terms & Conditions

Your Privacy

Mycharitycards.co.uk is committed to protecting your privacy. Please read on for more details of our privacy policy:

The name and contact details you enter on the checkout page are used to process your order, and are also passed to our charity partner.

You will only be contacted by mycharitycards.co.uk in the event of a query or problem on your order.

To help improve our service, we may pass details of this website's sales, traffic patterns and related information to third parties, but it will not be possible to personally identify customers from this information.

We will not release your name, address, email address or any other information about our customers to any other outside party. We will not trade, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your Credit card details are entered on a Secure Order Processing page provided by PayPal, and are not seen or shared with mycharitycards.co.uk. Your details are protected by PayPal's industry-leading security and fraud prevention systems. Click the logo below for more details.

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Who am I dealing with?

The Christmas cards on this site are produced and despatched by:
Teal Press Ltd. t/a Charitysource
Registered in England No. 1897407.
Post Address: Unit 12 Bunns Bank, Attleborough, Norfolk, NR17 1QD

You can contact us by email at info@mycharitycards.co.uk or by calling 01953 455718.

Delivery

Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Your order should arrive within 5 working days, subject to availability. We will do our best to keep you informed if your order is delayed.

Returns Policy & Guarantee

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, please contact us for a returns number and then return your products unopened within 7 days of receiving your parcel.

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. All contents and information on this site including without limitation text, graphic and images, is the property of their respective owners and is protected by United Kingdom copyright laws.

Registered Office: Ashcombe Court, Woolsack Way, Godalming GU7 1LQ. VAT Reg No. 765 3479 93

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  • About our cards

  • Sustainability: Our cards are printed on a certified source of board, made from trees which are planted and harvested in a sustainable and environmentally friendly manner. All printing and packaging is carried out in the UK.

    Postage: All cards conform to the Royal Mail's standard Letter Rate.

  • Charity Benefits

  • For each pack sold, £1.20 is paid to charity.
    Read more...